With the passing times markets have changed from local to national, national to international and today the entire world acts as one single market because of online trading. With the expansion of market now transfer of funds has become a day to day part of business. Billions of money transfer transactions take place on day to day basis, wherein money is being transferred for personal, corporate and trading purposes. Transferring of money overseas is now easily taken care by banks, foreign exchange bureaus, currency brokers and other agents who are engaged in financial management at international levels worldwide. If transferring would not had been so flexible, convenient and handy as it is today then business overseas would not had been possible. Unlike olden times today transferring money is safe secured, fast and can be done online through internet banking.
Svenska Handelsbanken is a Sweden based bank that provides its customers services at both private and corporate level. Though Svenska Handelsbanken claims to put its customers as their priority at all levels and solve their queries but it is not true. The queries put forth in front of the relationship manager takes a very long time to get resolved. The relationship manager either does not pays attention and or takes a very long time in resolving out the matter. Once when I had wrongly debited the account then my money that was wrongly transferred took a month to just get back and so had the bank heavily charged me for resolving my this matter.
Apart from financial strain it also had been a mental strain to get the things shaped up. Inspite of its decentralised system of management the movements are not very fast as they should be. Svenska Handelsbanken bank provides a great number of services to its customers but it really needs to improve its efficiency level in order to make its customers really enjoy their services. Online banking, Mobile banking and banking over the phone have felicitated customers to have banking round the clock and so do they need not go to the bank for performing their transactions as internet banking and mobile banking helps you to make your transactions from your place of choice without wasting any more time in the queues that are seen while banking in the branch over the counter.
Svenska Handelsbanken offers its customers to have the most secured, safe and quick banking service for making and receiving payments in the fastest way. It helps its customers in providing efficient service in context with wealth management, investment management and finance management of their business through professional and experienced staff. The funds can be transferred online within a very short time either to your own account or to your party’s account in different bank. The bank claims to handle its customer’s complaints instantly, which according to my experience is not true as I had to go for my one single complaint again and again to the branch for getting heard. Apart from this the banks policy is good but not followed.
3 Thomas More Square,